Case Studies

Posted by Melissa Lee in: Real Estate, retail, MRI, Customization, Power BI, Microsoft, MRI Integration, Commercial Real Estate, Dataverse, TAN, Power Apps, REIT, Tenant Activity Notice

The Problem

A Tenant Activity Notice (TAN) is a form that is circulated for input from various departments each time major tenant activity (such as beginning or terminating a lease) occurs.

The existing TAN process involved generating an offline, Excel version of the form and distributing it manually via email. This made collaboration difficult and time-consuming, as there was no consolidated, online version of a TAN and no central repository to search for existing TANs.

Posted by Irfaan Brey in: MRI, MRI Software, Customization

When leading San Diego, California-based real estate organization, HG Fenton Company migrated to MRI Version X, they were excited about the enhancements to the software. But over time they became frustrated by a few functionality issues in the update that didn’t gel with their processes and workflows, and how they were used to working.

Posted by Irfaan Brey in: MRI, MRI Software, Customization

Software upgrades are great, but not when they undo the extensive customization you’ve done on the previous version. And with software such as MRI, which is incredibly flexible, the impact can be significant.