Nothing frustrates employees and customers more than poor technical support in their time of need. Lack of assistance means employees are not productive and customers are not getting the level of service or value that they expect. Compounding this issue is that in today's information age technical support is expected 24/7 across the globe.
Many companies currently try to handle the help desk function in-house, whilst others outsource to offshore companies that just don’t seem to "get it". Open Box can provide a 24/7 Help Desk team backed up by 15 years of Real Estate specific knowledge and expertise at highly competitive rates. We offer support coverage ranging from basic end-user calls queries through to complex application issue resolution and enhancements.