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    Overview

    The Real Estate industry is not immune to the continually evolving challenges of the global marketplace. Companies are increasingly being expected to "do more with less". This mantra drives the need to cut costs, increase efficiency and reduce risk whilst remaining flexible and responsive to change without a loss in quality of service or delivery.

    These conditions have led to an increase in the outsourcing of many operational functions, such as lease abstraction and facilities management, to various markets. The issue here is that many of the 3rd party providers of these services at best have minimal understanding of the Real Estate market and the many intricacies thereof. This is what sets us apart.

    Open Box is changing the face of business outsourcing for Real Estate. We now offer a tailored and scalable solution to meet your BPO needs backed up by 15 years of Real Estate knowledge and expertise.

    We can assist with:

    Leasing

    • Lease Abstraction
    • Lease Entry & Administration
    • Document scanning & Indexing
    • Tenant Billing
    • Including CAM, Tax and Recharge reconciliation

    Financial

    • Transaction processing
    • Accounts payable
    • Cash application and reconciliation
    • Disbursement
    • Property Accounting
    • Debt Collection
    • Fund & Partnership Maintenance & Reporting
    • Financial Modelling
    • Entry & Maintenance
    • Budgeting
    • Investor Reporting

    Knowledge

    • Intranet updates
    • Collaboration Portal Maintenance
    • Document Scanning, Maintenance & Indexing

    HCM / HR

    • Staff Record Entry & Maintenance
    • Employee Review Process
    • Compensation Review and Reporting

    Technical

    • Support Help Desk 24/7/365
    • Database Administration
    • End-to-end IT ownership and accountability
    Open Box Services: Managed Services

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